Saw Dr. Julie Sheng for toothache on my molar that’s been festering me. The team contacted me on the day of booking to understand how the toothache started and suggested to get previous records from my previous dentist in the cbd, which I like so they have my records/history going forward. Dr. Julie explained the cause of my toothache whilst showing the xray of my teeth, gums and bones. She also provided the details of what are the next steps and asked me if I am happy to proceed with the root canal after she provided the estimated costs. I appreciate the transparency, explanation of details, and confirmation before proceeding with the treatment. Recommending the same clinic to my husband now.