We are here for you. We are now operating under Level 1 restrictions (as of 28th September 2020). This means we are able to treat patients for all regular dental procedures including check and cleans.
Our dedicated team are here to make your dental visit covid-safe.
By appointment only.
We will be screening all patients for COVID-19 and other illnesses. If you are unwell or in isolation, please stay at home. We can organise a no charge Tele-consultation for you and help get you out of pain.
In the effort to protect our staff and patients, please inform us of any symptoms (no matter how minor) prior to arriving at the clinic for an appointment).
As an accredited practice, we maintain the highest levels of infection control and hand hygiene at all times. In addition, we have also implemented steps to ensure we comply with social distancing guidelines and provide extra hand hygiene conveniences for all patients. We will continue with these strict measures under Level 1 restrictions.
Victoria's cases of corona virus continues to successfully reduce in daily case numbers and as such, our clinic has been able to safely start treating patients for all regular dental procedures.
We wanted to reach out and let you know what precautions we are taking in the clinic to protect our patients, clinicians and staff. The dental industry has now moved to Level 1 restrictions. This means we can treat patients for all regular procedures including check up and cleans.
We take the safety of our patients and team very seriously and as such,
>Where it is possible, we recommend attending your appointment alone.
>We ask that you call us from outside of the clinic (9571 6667) when you have arrived for your appointment. Our reception team will let you know if there is room for you in the waiting room otherwise we ask that you wait in our outdoor courtyard or in your car if you are parked close by. Our reception team will call and invite you into the clinic when your surgery room has been prepared.
>We ask that you do not wait in walkways inside of the clinic.
> Please ensure that you use the hand sanitizer upon arrival and post treatment and, please wear your masks in the waiting room of the clinic. If you need a mask, please let us know and we will be happy to provide you with one.
> We appreciate your understanding and patience while we do a health screening with you upon arrival and take your temperature.
>Staff will have their temperatures taken upon arrival for their shift. Staff are also trained and skilled in the the highest levels of infection control in line with our status as an independently accredited practice.
> We ask that you have an antibacterial pre-rinse before starting your treatment. One of our dental assistants will provide you with an antibacterial mouth rinse upon arrival in to the surgery room.
>We recommend that you download and activate the COVID SAFE app on your mobile.
As always, patients who need urgent and emergency treatment will always be treated on the day. please make sure you let our reception staff know if you are in need of urgent treatment.
Dr Alex and the whole team at DentalCare Carnegie are thinking of you all during this time and will continue to provide care to the community to the best of our ability.
We wish you all continued good health,
Dr Alex and the team @ DentalCare Carnegie
Is it safe to visit the dentist?
DentalCare Carnegie, dental practitioners are using the highest infection control standards. The safety of our patients and teams is top priority.
Dentists are now at ‘Level 1’ restrictions; This means we are now able to treat patients for all regular dental procedures. We will continue to screen all patients to ensure we treat patient who do not meet epidemiological or clinical risk factors for COVID-19 infection transmission.
Can I see my DentalCare Carnegie dentist in an emergency?
Yes, we continue our commitment for same day emergency treatment. Our dedicated team will continue to go out of our way to treat patients to the highest standards and ensure no one is left in pain. If you’re not sure whether you have a dental emergency it’s best to Call DentalCare Carnegie on (03) 9571 6667
What is a dental emergency?
A dental emergency is a situation that requires immediate treatment. It may involve conditions that cause severe pain, infection or directly affect your health. This can include:
What should I expect if I do see a DentalCare Carnegie Dentist?
During the COVID-19 pandemic, additional steps are being made to stop the spread of the virus. You might see an empty waiting room and be asked to wash your hands or use hand sanitiser as you enter the practice. Your dentist will ask you to do a mouthwash prior to treatment and will likely use a ‘rubber dam’ to perform any emergency treatment if it is required. All of these measures are designed to minimise any risk to you and to the practice team.
Can I be treated for a dental emergency if I have COVID-19?
The official YouTube channel of the Australian Government Department of Health has video resources to help you learn how to do your part and stop the spread of Coronavirus.
COVID-19 symptom checker by healthdirect - a helpful online self-guided tool to help you find out if you need to seek medical help.
Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.
Our staff speak:
English, Russian, Hebrew, Mandarin, Hindi, Spanish, Italian, Romanian, Malay, Cantonese
Mon | 09:00 am – 08:00 pm | |
Tue | 09:00 am – 08:00 pm | |
Wed | 09:00 am – 08:00 pm | |
Thu | 09:00 am – 08:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | 09:00 am – 05:30 pm | |
Sun | 09:00 am – 05:00 pm |
DentalCare Carnegie
Suite 1, 61 Koornang Road Carnegie, VIC 3163 AU
Copyright © 2020 DentalCare Carnegie - All Rights Reserved.