COVID-19

Good News! We are back to Level 1 Restrictions

Level 1 restrictions

The good news is that because of the wonderful work of our community in suppressing COVID19 transmissions to almost zero, the Chief Health Officer has allowed dental practices to ease restrictions, judging it very safe to do so.

Hence we are moving to level 1 restrictions as of 8th May 2020. This means we are now able to perform all general dental treatments such as checkups, cleans, fillings, crown and bridge, root canal treatments, dentures and implant surgery for all patients who do not meet epidemiological or clinical risk factors for COVID-19 infection transmission. 


Look after your dental health with the help of our experienced and caring team @ DentalCare Carnegie.
 

We maintain the highest standard of infection control to ensure the safety of our patients, community and staff. We will continue with our stringent patient screening process, pre-procedural antimicrobial mouth rinses, rubber dam isolation where required, and practising social distancing at the clinic.
 

We have extended our clinic hours to accommodate your work and home schedules. 

Schedule an appointment online via our website or contact us at the clinic 03 9571 6667.
 

We continue to guarantee same day emergency appointments, and have partnered with Afterpay and ZIP pay for your convenience. 

Frequently Asked Questions

Is it safe to visit the dentist?

DentalCare Carnegie, dental practitioners are using the highest infection control standards. The safety of our patients and teams is top priority. 

Dentists are now at ‘Level 1’ restrictions;  This means we are now able to perform all general dental treatments such as checkups, cleans, fillings, crown and bridge, root canal treatments, dentures and implant surgery for all patients who do not meet epidemiological or clinical risk factors for COVID-19 infection transmission.  


Can I see my DentalCare Carnegie dentist in an emergency?

Yes, we continue our commitment for same day emergency treatment. Our dedicated team will continue to go out of our way to treat patients to the highest standards and ensure no one is left in pain. If you’re not sure whether you have a dental emergency it’s best to Call DentalCare Carnegie on  (03) 9571 6667 


What is a dental emergency?

A dental emergency is a situation that requires immediate treatment. It may involve conditions that cause severe pain, infection or directly affect your health. This can include:


  • Severe dental pain that is affecting your sleep and/or does not subside with use of pain-relief medications.
  • Tooth fracture where the nerve inside the tooth becomes exposed (which may or may not include bleeding).
  • Ulcers present in the mouth for 3 weeks or longer.
  • Wire or bracket fractures in orthodontic patients.
  • Swelling affecting your mouth, face and/or neck.
  • Difficulty opening your mouth, swallowing or breathing (unrelated to COVID-19).
  • Damage to your mouth or jaw following an accident or injury causing loss of a tooth or teeth being moved from their original position in the mouth.
  • Uncontrolled bleeding post-oral surgery.
  • Patients referred by a doctor for medically necessary dental care or for urgent dental care prior to surgery that cannot be delayed.
  • Treatment of a dental condition that can directly affect your health, for example, remove of an oral cancer lesion from inside the mouth.


What should I expect if I do see a DentalCare Carnegie Dentist?

During the COVID-19 pandemic, additional steps are being made to stop the spread of the virus. You might see an empty waiting room and be asked to wash your hands or use hand sanitiser as you enter the practice. Your dentist will ask you to do a mouthwash prior to treatment and will likely use a ‘rubber dam’ to perform any emergency treatment if it is required. All of these measures are designed to minimise any risk to you and to the practice team.


Can I be treated for a dental emergency if I have COVID-19?


  • If you need urgent dental care and think you may have COVID-19, it’s important first to Call DentalCare Carnegie on  (03) 9571 6667 and discuss your situation.
  • If you have a dental emergency and have been diagnosed with COVID-19, dental treatment arrangement is only available as an in-patient or within a hospital setting by appropriately trained and credentialed dental personnel.


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Useful Resources

Stop the spread

COVID-19 Symptom Checker

COVID-19 Symptom Checker

 The official YouTube channel of the Australian Government Department of  Health has video resources to help you learn how to do your part and  stop the spread of Coronavirus. 

COVID-19 Symptom Checker

COVID-19 Symptom Checker

COVID-19 Symptom Checker

 COVID-19 symptom checker by healthdirect - a helpful online self-guided tool to help you find out if you need to seek medical help.

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COVID-19 Resources

COVID-19 Symptom Checker

COVID-19 Resources

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Our staff speak:

English, Russian, Hebrew, Mandarin, Hindi, Spanish, Italian, Romanian, Malay, Cantonese

DentalCare Carnegie

Suite 1, 61 Koornang Road, Carnegie Victoria 3163

03 9571 6667

Hours

Mon

09:00 am – 08:00 pm

Tue

09:00 am – 08:00 pm

Wed

09:00 am – 08:00 pm

Thu

09:00 am – 08:00 pm

Fri

09:00 am – 05:00 pm

Sat

09:00 am – 05:30 pm

Sun

09:00 am – 05:00 pm